Contact information
Contact Information
Have a question about a dress, need an order update, or want help with a cancellation or return? You can contact Bastgo using the details below.
Customer Support
Store: Bastgo
Email: elmerbradley653@hotmail.com
Phone: +1 503-449-5218
Website: bastgo.us
Contact Address
Bastgo18479 Santa Carlotta St
Fountain Valley, CA 92708
United States
What to Include in Your Message
For questions about an existing order, please include:
- Your order number, if available.
- The name and email address used at checkout.
- A brief description of your question or the help you need.
For product or sizing questions, include the product name or link and the size or color you are considering. If you are reporting a damaged or incorrect item, photos of the item and packaging are helpful where available.
Please do not email full payment card numbers, card security codes, account passwords, or one-time verification codes.
Cancellations and Returns
To request a cancellation or return, email us with your order details and the items concerned. For an order change or cancellation, contact us as soon as possible so we can check the order's status.
For a return, contact us for shipping instructions and the appropriate return destination for your order. Please obtain these details before sending an item to the contact address above.
More information is available in our Cancellation Policy and Return and Refund Policy. Contacting us to arrange a return does not limit any statutory cancellation or return rights you may have.